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Lead Generation / Market Development Representative

Customer Partnership

Kipsu is seeking a high energy Lead Generation / Market Development Representative to join our Customer Partnership Team. In this role, you’ll have the opportunity to accelerate our growth by generating qualified leads, developing our outbound email marketing process, and working with our sales reps to cultivate leads into customer partners.

The Why

With the service world becoming more and more automated and people being replaced by bots, Kipsu strives to bring humans paired with technology at the forefront of service. Kipsu provides a new way for businesses and guests to engage through real-time digital channels, transforming what it feels like to give and receive great service in real-time.

The What

Your responsibilities will include:

  • Generating warm leads through email marketing
  • Performing research on prospects and developing tailored communication to generate interest
  • Understanding and clearly communicating Kipsu’s core functionality and benefits from a high level and technical perspective
  • Recommending and initiating new and creative ways to increase the amount of quality leads
  • Working with our sales team to continuously improve our sales process by testing and implementing new software tools and strategic partnerships methods
  • Analyzing data on response rates, demo rates, open rates or other influential data in order to continuously improve our outbound marketing strategies
  • Working with a team of other representatives to collaborate on methodologies and help each other become successful
  • Jumping outside of your lane to help out with other projects

The Who

Successful candidates are...

  • High energy, high achieving, professional, and ready to come in every day and make an impact
  • Knowledgeable and passionate about working in the startup space
  • The kind of person who enjoys going deep on a topic and getting to know an industry
  • More interested in building a company that will redefine an industry than punching in a clock
  • Works well on a team who’s willing to both listen to others and push the envelope  
  • Aren’t satisfied with the status quo and seeks to improve/enhance processes
  • Okay with ambiguity and being thrown into challenging projects
  • Values continuous improvement and development
  • Open to the occasional game of kickball or volunteering for local organizations

For qualifications, we will favor candidates that have the following characteristics and background:

  • 1 - 3 years of professional experience doing detail-oriented work - some examples include sales development, business development, recruiting coordinator, associate recruiter, bank teller, loan processor, mortgage processor, claims adjuster, and other insurance roles. 
  • A demonstrated capacity to collaborate
  • A Bachelor’s degree preferred; Associate's degree plus equivalent experience will be considered
  • Desire to learn and develop within the software (SaaS) space
  • Experience in a startup company a plus but not required
  • Willing and eager to constantly test and improve everyday

One last thing– At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. We seek to attract top talent that share our values and to build an environment that is inclusive and welcoming of all backgrounds. Applicants and team members at Kipsu are treated without regard to their race, color, religion, sex, or national origin. Accordingly, all qualified applicants to this position will receive equal consideration.

To apply, please submit your resume and a cover letter explaining why you're interested in Kipsu and this opportunity. We look forward to hearing from you!

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